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Return & Refund Policy

Thank you for shopping at Millers Foundation.

We want you to be completely satisfied with your purchase. If you're not entirely happy with your purchase, we're here to help.

Returns

Eligibility Criteria

• You have 10 days to return an item from the date you received it.
• Your item must be unused, in the same condition that you received it, and in the original packaging.
• Your item needs to have the receipt or proof of purchase.

Returns Process

• Contact our customer service team at donation@millerspros.com to initiate a return. Please provide your order number and details about the product you would like to return.
• Once your return is approved, we will provide you with a return shipping label and instructions.
• Ship your item back to us.
• Once the item is received, inspected, and approved, we will initiate a refund to your original method of payment.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped, defective product).

Refunds

Refund Timeline

• Refunds will be processed within 10 days of receiving the returned item.

Refund Method

• Refunds will be issued to the original payment method used during the purchase.

Exchanges

• If you require a different size, color, or alternative product, please initiate a return following the above guidelines and place a new order for the desired item.

Exceptions

• Some items may not be eligible for returns or refunds due to hygiene reasons, perishable nature, or specific product restrictions. These exceptions will be clearly noted on the product page.

Contact Us

If you have any questions regarding our Return & Refund Policy, contact us at donation@millerspros.com.

Processing Time:

• Orders are processed within 1-2 business days from the date of purchase, excluding weekends and holidays.

Shipping Options:

• Standard Shipping: 10 days

Shipping Costs:

• Standard Shipping: For all orders the shipping will be calculated based on location and weight. Prices available at checkout.

Delivery Timeframe:

• Standard Shipping:
  • Domestic: 10 days
  • International: Calculated based on location and dellivery company.

Shipping Carriers:

• We primarily use UPS and USPS for our shipments.

Order Tracking:

• Once your order has been shipped, a tracking number will be provided via email. You can track your package using the provided link.

International Shipping:

• International shipping is unavailable.

Shipping Restrictions:

• We currently do not ship to Asia, Africa, South America, Antarctica, Europe, and Australia